Refund policy

Return and Refund Policy

The Hustle Dept. accepts returns for defective products only. We do not accept returns or exchanges for change of mind, incorrect size selection, or other non-defect reasons.

Report a Defect
Contact silkyspann@gmail.com within 7 days after delivery. Include your order number, a description of the defect, and clear photos of the issue.

Refund or Replacement
Once your defect claim is approved, you may choose a refund or a replacement. If a replacement is unavailable, we will issue a refund.

Return Shipping
The Hustle Dept. covers return shipping for approved defective items. If a return is required, we will provide a prepaid shipping label and return instructions. Please contact us before sending anything back.

Refunds
Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to post the refund.

This policy does not limit any rights you may have under applicable consumer law.

Questions
Email silkyspann@gmail.com.